1 reviews | Active since May 2009
DEBIT CARD BLOCKED!!!!
<p>I received a SMS from my cellphone contract that my debit order did not go through. So I went and look into my bank account to have a look. I could not see any transactions on my account.</p> <p>So I called Capitec Services. They said to me my card is BLOCKED because I was involved with *****, I need to go to the nearest CAPITEC BRANCH.</p> <p>I went to the BRANCH in GOLDFIELDS MALL WELKOM next to Incredible Connection.</p> <p>I asked to speak to the BRANCH MANAGER. They said to me the manager is not available, but the assistant manager is available. So I saw Alta where she helped me.</p> <p>She called a few numbers, but no luc**** They said if I received a transfer of money that made me guilty of *****.</p> <p>I HAD NO IDEA WHO TRANSFER MONEY TO ME!!! IT WAS HAPPENING ON THE 15TH OF DECEMBER (THAT WAS CAPITEC'S FAULT) AND AGAIN ON THE 25TH DECEMBER (THAT WAS, I DON'T KNOW WHO'S FAULT)</p> <p>But they only blocked my card for the money transferred on the 25th of December 2016, which meant my debit order for my contract did not go through.</p> <p>MY WHOLE ACCOUNT HAS BEEN BLOCKED AND I HAVE NO ACCESS TO MY OWN MONEY IN MY ACCOUNT.</p> <p>IT'S STUFF LIKE THIS THAT THEY DON'T CARE ABOUT YOUR CREDIT RECORD!!!!!!!!!!!!!!!</p>
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
