Debicheck *****

Right, about two months ago i was looking for a quote for funeral cover from Clientele and had not received any correspondence, but they went ahead and did a debi check on my account. I declined the Debi check. Last month I went into my account to check my debit order and there was only one from OUTsurance , nothing else. On the 26 th of this month I was debited via Debicheck for Clientelle. After doing research on Debicheck, it seems that only Clientelle can remove or refund my money. This morning I contacted Capitec and explained to them what happened and the response was that they can remove the debicheck, but can not reverse the money. I am really degusted with Capitec service. Tehy cant tell me how does a thirdparty still debicheck your account after you have declined it. My opinion is that this is ***** and needs to be addressed or report it to the "Hawks" for investigation.