SZ
Sifiso Z
1 reviews | Active since Mar 2016
18 Oct 2021, 17:36
Debicheck *****
I am disappointed by Capitec Bank, on the 12 October 2021 I received a message from saying a Mandate has been approved to debit my account R97.00..HOW???? I have not received anything sms from my bank instructing me to approve or decline that debit order as per DebiCheck law requires. I have contact the Client Care department no one seems to know how something like this can happen. This is really appalling from Capitec Bank
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Replies (2)
Capitec Bank's replyOfficial
18 Oct 2021, 17:48Good day Sifiso
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Oct 2021, 17:48
Official
Good day Sifiso
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SZ
Sifiso Z's updateReviewer Update
20 Oct 2021, 14:00I am still waiting for a call from your “ designated official” I would like to have this thing sorted out immediately as i would want this debit to go off on my account. Please contact me
SZ
Sifiso Z's update20 Oct 2021, 14:00
Reviewer Update
I am still waiting for a call from your “ designated official” I would like to have this thing sorted out immediately as i would want this debit to go off on my account. Please contact me