RA
Raquel A
1 reviews | Active since Feb 2017
29 Sept 2022, 15:46
Debicheck authorisation
Who authorises debit orders? I’ve had a debit order on my standard bank account and someone decided to change my details to capitec. Now I’ve paid my access and credit card accounts twice.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
29 Sept 2022, 16:58Good day Raquel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply29 Sept 2022, 16:58
Official
Good day Raquel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
03 Oct 2022, 11:33Hello Raquel
With reference to our telephone conversation correspondence.
I trust that you are satisfied with the outcome.
We have proceeded to close your complaint.
Kind regards
Complaint management
With reference to our telephone conversation correspondence.
I trust that you are satisfied with the outcome.
We have proceeded to close your complaint.
Kind regards
Complaint management
Best regards,
Capitec Bank's reply03 Oct 2022, 11:33
Official
Hello Raquel
With reference to our telephone conversation correspondence.
I trust that you are satisfied with the outcome.
We have proceeded to close your complaint.
Kind regards
Complaint management
With reference to our telephone conversation correspondence.
I trust that you are satisfied with the outcome.
We have proceeded to close your complaint.
Kind regards
Complaint management
Best regards,