DH
Dipuo H

1 reviews | Active since Jun 2016

09 Dec 2021, 10:14

Debi Check Debit !!!

I have called in atleast 6 times today , I get transferred by the agent and the call gets cut off. No one can assist me!!! You have debited my account on the 8th Dec for a funeral plan that was suppose to lapse on the 7th Dec (as per the SMS you sent me) Please reverse the money into my account. The mandate also states that you should debit on the 7th not the 8th. REFUND ME.

0
Replies (1)
Capitec Bank
Capitec Bank's reply09 Dec 2021, 12:36
Official
Good day Dipuo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank

Best regards,