Dear Mr CEO of Capitec Bank, Gerrie Fourie

Dear Mr CEO of Capitec Bank, Gerrie Fourie I am absolutely revolted at the service your agents are providing! I have spent hours on the phone trying to reach a Zodidi Masiza. One out of all of my reference numbers is #*** , Another is #***.

Apparently, there is no method of successfully getting hold of her and your entire staff in her department, as the BSC: Service Administration department cannot be contacted directly. So, Mr Gerrie, can you please contact me directly? Your bank is in shambles! I have been waiting 66 Hours for a simple identity verification to access the money in my account.

PLEASE CONTACT ME AND RESOLVE THIS URGENTLY!

Stefan Stevens