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1. On 7 April I bought airtime on my Capitec App (R100). The airtime never went through, I phoned MTN they said it was still with Capitec. I went to Capitec they said wait 2 weeks. I'm STILL waiting and no-one seems to be able to help. No one cares. 2. On 14 May I went to the Promenade Mitchells Plain ATM to withdraw R2000. My card was returned and I was waiting for my cash but the screen went blank and was asking for the next card! MY MONEY DID NOT COME OUT. My husband and I waited and nothing happened. The next person inserted his card and his money was paid out. Now Capitec is denying that my money was not paid out, they said the money was taken after a minute!! This is ridiculous and unacceptable. The ATM was requesting the new card and no money came out. Capitec are just shrugging their shoulders while I am out of pocket and it's as if I must prove I didn't get the money, they are not helping me at all. I am starting to get fed up with all these issues and am seriously considering leaving Capitec. They used to be a good bank, but this is now costing me money I cannot afford to lose and I am losing all faith and hope in Capitec.