****************, Capitec bank.

Guys this Capitec thing, what a service, I just got the SMS that I just make a purchase of R399 while I am sitting in my room. and I call the Customer care they told me if they have to escalate the matter they have to charge me R80 and I agree . and now they tell me that they have to stop my card and I told they I don't want that.. now what I don't understand is why stop my card. is has to be my choice. they cant help me if I don't want them to stop my card. they ask to Charge me R80 and I agree and now they ask to stop my card and they tell me there are no guarantee that my money will be return . so its not about me as a client its about what they want so that they want to charge me R80 and charge me new card fee and My money might not come back, what is that.

T hank you I will find another bank.