NM
Nokulunga M

1 reviews | Active since Mar 2011

05 Sept 2019, 13:53

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I have never been *****ed by a bank until I joined Capitec. Money was deducted in my account while my card was in my wallet with me at work. I called Capitec to close the card and report this, they logged a call and promised me feedback. I called them now to follow up and they have closed the call due to not being able to get hold of me. IMAGINE. They don't care that I was ****** N***xx

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Sept 2019, 15:10
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank