JA
James A
1 reviews | Active since Sept 2018
04 May 2022, 08:50
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My account was hacked. I phoned in to report it. I was told they will charge me R80 per transaction to investigate. I think it is ridiculous. My friend is with FNB he had a similar situation and they didn't charge him a cent as it wasn't his fault.
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Capitec Bank's replyOfficial
04 May 2022, 08:54Good day James
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 May 2022, 08:54
Official
Good day James
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank