Day light ******* by Capitec

I logged a call to capitec on 27 April complaining that Shaw Academy deducted from my account without authorisation even though I had cancelled my membership.tgey deducted R79 five times and I'm being told that capitec will also charge me R80 per transaction that Shaw Academy did.What a total ******* day light *******.How am I protect by them as a consumer to get my money back...if they going to be taking the last money I have...then will have you answering silly questions about your employer IV been with Capitec for 13 years and in that 13 years I have had several employers how must I know which one do they have on the system!!!then I was asked how many Capitec cards do I have obviously IL say one because I have one physical card no one made me aware that having a virtual card counts as you having two cards...so must I take it that iv been defeated by the Shaw Academy ******** and give up on the money they took without my permission coz the card number I subscribed with is not the card number I have now and I have cancelled my subscription with them....it's just a pity that the trusted bank I have had let the vultures feed on my card...I'm defeated