MN
Mama'OnaleOara Nkuna

1 reviews | Active since Jan 2019

29 Jul 2019, 13:15

Day light *******

I had a card issue where by I couldn't swipe my card because of the faulty chip.. What I don't understand is why should I be paying for that because it's not my fault that this card is faulty. I just moved my salary to be paid into this account but after this I'm reconsidering. Why should I pay for something that I had nothing to do with. This is day light *******

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Jul 2019, 13:59
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply14 Aug 2019, 07:34
Official
Good day

We have tried to contact you several times without success.

Kind regards
Complaint Management
Capitec Bank

Best regards,