Day 3 . No bank account as account is frozen

Day three . I'm now sitting with no account on the third day . My funds frozen and I feel helpless. I have received a call yesterday from Noku who was of absolute no help and spoke utter nonsense over the telephonic call.

Capitec is this how you clowns conduct business ? As a South African citizen I do know that I'm innocent until proven guilty with capitec not having any proof of any claim why am I being penalised ? I cannot do anything in terms of travelling,work or purchase my daily necessitys due to my account being blocked for a transaction I had no idea about . So now i sit here with funds frozen while Noku advices me to go and get an affidavit, get the client who paid me to make an a affidavit,and then contact the person who made the initial claim or lodge . I do not work for capitec and now my time,my money and my life is on hold. Capitec has to be Rated most useless bank of the century . As this is absolutely unacceptable.