Date change on Debit Order Issue

To whom it may concern<br> <br> I wish to lay a complaint against Capitec Client Services regarding a date change on a debit order.<br> The issue is that I have a personal loan with Capitec, and unfortunately I gave them the wrong date to debit my savings account, the 26th of each month. Now I wish to change this date to the 30th of each month to ensure that Capitec receives their monies. <br> My salary pay date varies considerably, as the standing rule with our company is that salaries are paid the last Friday of every month. If I had not had savings left in my account on the evening of the 25th of October 2015, the debit order would not have gone through, as the debit went through before my salary was paid. That is why I want to change the date, to ensure Capitec receives their moneys. But since Monday the 26th, I have only received conflicting information and then a complete, \no