LM
Lihle M
1 reviews | Active since Nov 2022
08 Nov 2022, 12:22
Data ****
I bought MTN data using the Capitec bank app on the 31st of October for R199, the amount was deducted on my account but I didn't receive anything. I have been writing emails to MTN requesting answers and visiting the Capitec bank branches with no assistance as to what happened. The other one is blaming the other, it has not been solved till today. I am sooo dissapointed and frustrated because they are both taking me for a fool.
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Replies (2)
Capitec Bank's replyOfficial
08 Nov 2022, 13:31Good day Lihle Mfoloshe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply08 Nov 2022, 13:31
Official
Good day Lihle Mfoloshe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
LM
Lihle M's updateReviewer Update
08 Nov 2022, 19:42You have beeeen saying that for the past 7 days.
LM
Lihle M's update08 Nov 2022, 19:42
Reviewer Update
You have beeeen saying that for the past 7 days.