GE
Grant E
1 reviews | Active since Mar 2023
09 Nov 2023, 19:14
Data not allocated after purchase through Capitec app.
Topped-up with data, data was never allocated. Needed mobile maps as I was travelling through the evening. Their response it can only be escalated in 24 hours. After explaining the seriousness of the matter.
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Replies (1)
Capitec Bank's replyOfficial
09 Nov 2023, 22:03 Good day Grant
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2023, 22:03
Official
Good day Grant
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank