LK
Lethiwe K

1 reviews | Active since Jun 2020

25 Jun 2021, 11:01

Daphney from capitec Festival Mall cannot provide customer service please help

The worst service from an agent named Daphney instead of assisting me she straight up told me my phone has a problem connecting to wifi I don't know if she wanted to help or brag since I'm connected to a wifi network as I type now at a barber behind capitec where daphney works disgusting by her behavior she gave attitude from the moment I sat on that chair for assistance capitec Festival Mall what a shame

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Jun 2021, 11:04
Official
Good day Lethiwe 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank