1 reviews | Active since Jul 2015
Daily *******
Capitec has done it again pathetic service nightmare my eldest daughter had a similar issue where capitec allowed a company to deduct finds on her account and when she went to the bank they told her she did online shopping which she never did they failed to protect her account now it my last born daughter same thing happen there's two deduction that happen on her 12 October they 133.68 and today they deduct 135.05 and my daughter does not have access to even buy airtime on her account nor transfer funds capitec my is literally robbing us they taking money and making excuse saying it was online shopping I want my money back I went to capitec and I was told since my daughter is now 16 she need to be the one coming to the bank of which it does make sense to me as I am her legal guidian and I haven't had time to go do a. I'd as I don't have time I work from Monday to Saturday I want my money back both of thus deductions must be returned bank to my account if thus is not sorted out I'm taking this to ombudsman
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
