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I had a bad experience with Capitec Bank. I got a phone call from the "capitec ***** department" and when I realised it was a ****, I immediately contacted Capitec and went to the police and the local branch. I was told the real ***** Department will call me back within 24 hours. This was nearly 3 months ago, and they never called, and it was impossible to get hold of them on the phone.They handled the situation very unprofessional, and needless to say, I haven't received my money back. Only a small amount. I went to the complaint department, also with no result. They are not looking out for their clients!!!!