KB
Kim B

1 reviews | Active since Mar 2023

10 Jul 2023, 09:49

Cyber Bullying

I wish I could review this as less then 1star.

Lucrecia Japhta who works at Capitec as the social media and complaints manager is a cyber bully. She posted derogatory comments of a female relating to her weight. She was addressed by many others as to how it was not okay and she posted that she didn't really care. I have all the screenshots! I don't know Lucretia Japhter personally but those posts were triggers for me and over 300 ppl laughed at her comment. I find that she was not only bullying but it was clear **************! This is the reason why people have mental health issues and why people actually commit suicide. Is this what Capitec is about?

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Jul 2023, 11:06
Official
Good day Kim 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank