KB
Kim B
1 reviews | Active since Mar 2023
10 Jul 2023, 09:49
Cyber Bullying
I wish I could review this as less then 1star.
Lucrecia Japhta who works at Capitec as the social media and complaints manager is a cyber bully. She posted derogatory comments of a female relating to her weight. She was addressed by many others as to how it was not okay and she posted that she didn't really care. I have all the screenshots! I don't know Lucretia Japhter personally but those posts were triggers for me and over 300 ppl laughed at her comment. I find that she was not only bullying but it was clear **************! This is the reason why people have mental health issues and why people actually commit suicide. Is this what Capitec is about?
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Replies (1)Capitec Bank's replyOfficial
10 Jul 2023, 11:06Good day Kim
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 Jul 2023, 11:06
Official
Good day Kim
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
