CUSTOMER SUPPORT - DUDE WITH VERY BAD MANNERS

Kevin, unfortunately you don't deserve a star. I called in at customer care for an enquiry I have on a debit order, the call line goes silent in interims. Instead of hearing me out as I tried to explain, Kevin was very rude and blunt. Kevin asked me to confirm on my app for access, as I wanted to do that, again the line was silent. When I eventually heard his voice to acknowledge he rudely said I could have told him so. Kevin, I'm not your wife, child okay. You need to sort out the way you speak with clients and woman. If you have issues please don't take it out on a concern client that needs assistance with something. Every time I tried to explain something to YOU KEVIN shot me back to the ground. Have a little compassion boy. I hope I never have to speak to you again.