BK
BOITUMELO K
1 reviews | Active since Jul 2023
30 Nov 2023, 11:14
Customer service
A agent said on money that he/she will call me about my matter.even today im still waiting for the call. Enough about that.so i had to send the documents they wanted.i submitted the documents on Monday at the branch then they gave me a wrong reference number. Had to call them again to submit my complaint. Now its been 3 days no response for my matter.worst service ever.I don’t recommend this bank
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Replies (2)
Capitec Bank's replyOfficial
30 Nov 2023, 12:10Good day Boitumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Nov 2023, 12:10
Official
Good day Boitumelo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BK
BOITUMELO K's updateReviewer Update
30 Nov 2023, 12:14The same response as last👍 next day next day.that’s what you always respond with.your service is poor.i feel bad for people who trust you with their hard earned money.
BK
BOITUMELO K's update30 Nov 2023, 12:14
Reviewer Update
The same response as last👍 next day next day.that’s what you always respond with.your service is poor.i feel bad for people who trust you with their hard earned money.