EL
Elizabeth L
1 reviews | Active since Jan 2018
24 Aug 2020, 11:06
Customer Service/ Customers health
I went to Capitec branch Protea Glen on the 20th August 2020 in the morning, there was only 3 tellers working the rest where busy parading. 1 teller was walking the whole floor up & down without a mask and nobody said anything.Where are the managers/leaders to see how they're staff behaves especially with the mask issue totally unacceptable.
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Capitec Bank's replyOfficial
24 Aug 2020, 14:59I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply24 Aug 2020, 14:59
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank