CUSTOMER SERVICE

24 Feb I app**** for car disc , i was charged R50 service fee, courier fee R99 via an app .My understanding was that i will receive it within 3 business day, i tried to follow up this morning , i was advised they don't know what is the delay, they couldn't inform me which courier company they are utilizing. I am frustrated because i need to travel tomorrow, i cant keep explaining myself to the traffic officers that , i am waiting for delivery. Capitec is less interested in customer service the focus is only based on collecting and *****ing money from us as customers.