LT
Lulama T
1 reviews | Active since Jun 2019
23 Jan 2020, 11:04
Customer Service
Cant understand why it would take this long to receive a Settlement letter once the account has been paid off , very disappointing indeed!
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Replies (2)
Capitec Bank's replyOfficial
23 Jan 2020, 14:19I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jan 2020, 14:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
24 Jan 2020, 14:41Hi Lulama
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
Capitec Bank's reply24 Jan 2020, 14:41
Official
Hi Lulama
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank
As per our telephonic conversation the matter has been resolved, we apologise for the inconvenience caused.
Kind regards
Capitec Bank