Customer service

Capitec Card division and Business Bank I recently closed my business account at Capitec as I already have a savings account. So for the sake of my income of card machine purchases to go into my savings account I had to sign a "Document to confirm Banking details for debit order authorization" I talked to numerous people to explain why I had to sign that specific document and nobody could explain why. I have no debit orders on the savings account and the card machine was fully paid. I explained that to them. I eventually signed it because I needed the machine. After about 2 (two) weeks I sent the guy a message asking if everything was okay now. His response was: Oh it will be okay now.