1 reviews | Active since Jul 2018
Customer service
Capitec bank Bara mall branch is always offline during the busy periods.e.gthey have been offline since the 30/06/18 not sure if they will be online today cause I've been coming to the branch since Saturday even today I'm waiting outside cause they open ********** seems to be their way of running business in Bara mall cause it happens every month end.please advise as to whether its how you do business in the township or maybe I should go to the suburbs to get the service on time .very disappointed.
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Syndora Smith will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Syndora Smith will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank