MM
Moshala M
1 reviews | Active since Jul 2019
08 May 2020, 15:42
Customer ******
Today I used capitec atm that's in shoprite to withdraw R1300 but I received R1100 then went to the diepsloot mall capitec branch to lodge the complain but I was told i must come after 7 days for follow up, what about my R200 that I need it now for my son school? We're will i get it? Is that my fault that their atm gave me wrong amount? This is hell of a service I'll also like to close my account with that bank.
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Replies (2)
Capitec Bank's replyOfficial
08 May 2020, 16:48I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply08 May 2020, 16:48
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
15 May 2020, 11:36Good day Moshala M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply15 May 2020, 11:36
Official
Good day Moshala M
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank