Customer mistreat

Good day I need some assistance please help me out. I have a serious problem with Capitec bank who up until now have refused to be of any assistance to me regarding a matter they claim involves ***** on my account with them. I was a victim of ***** whereby someone requested as matter of assistance to transfer a some of money into my since they did not have their card with them at the moment. Without engaging in further discussion where the money came from I agreed to assist as any good citizen would. The amount transferred was R1000, which after I received I went together with the person in question to withdraw the whole sum immediately giving it to the person. We parted way I continued with my business without any problems or communication from Capitec about ********** activities on my account. The following which was on a Sunday I tried to transact but I couldn't I immediately contacted Capitec to find out whats happening as there were still funds on my account, to my surprise thats when the consultant told me that my account has been put on hold under suspicion of *****. She advised to obtain an affidavit from SAPS detailing the events & take it to the nearest branch to clear my name, and I did that. When I got to the branch the lady who assisted me after calling their ***** department told me the affidavit won't help I should go and bring a payslip to prove that this was my account which I was being paid in by my employer. I did that too, but to no avail. Capitec refuses to assist me in any way instead I've been treated like a ******** after every effort I made to clear my name. I'm at odds with my self and the bank that I trusted with my life to treat me as such. I have exhausted option I could think of to resolve this issue. I even went as far as logging a complaint with their Complaints management department (Capitec Bank:Your complaint was logged with Tando Mfengwana for investigation within 5 working days. , Complaint Management (1/2). Also to no avail instead the investigator came back with more frustrating news that Capitec is going to ***** my hard earned money and pay back the R1000 rand that was **********ly deposited into my account and then close my. If this is the way Capitec treats its black clients then I'm ashamed I ever went into business with them.