Customer experience Kgapane plaza(Capitec)

Good evening.

I would like to acknowledge the best customer service and experience I have received in the branch in kgapane Plaza from the man Rhikotso.

I have visited the branch on Saturday complaining about the payment policy with was not resolved from the HOD,

However, he managed to go extra mile to ensure the customer setisfactry is maintained.

Thanks very much for the branch to employ this kind of caliber who takes initiative, accountability and ownership.

Keep it up the great CX.

REGARDS MATOME JONES ITSWENE