Customer Complaint

The service l received was cery pathetic with the situation l am in no one wanted to listen to my complaint, On the 21 December 2024, somoene withdraw my money from my Capitec bank account without my consent, the card was with me, two days after l went to report the matter to the bank the lady that assited me told me that she is closing the bank there is nothing she can do, seriously that is how customers are being treated at Capitec bank R5000.00 is gone the money l worked hard for, l won't stop this till l get help from the bank, the answer l got was that the money was withdrawn at Caltex garage, l need help !!