Customer Care

This goes to Capitec. I will never in my life understand how you goes put a hold on my account without informing me, when I asked I was only inform if suspicious activity is suspected the Forensic Department does not have to inform. Every one sat with egg in their faces when it was discovered there was no ********** activity that happened in my account yet a hold was placed for close to three weeks. Capitec your communication skills need to improve because had you done so you would have discovered what it took me taking my time and money to visit your branch, I did not have to suffer the inconvenience for trusting you with my money. I am very disappointed in your customer care.