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Carrone H

1 reviews | Active since Apr 2020

21 Aug 2020, 08:33

Customer care bad

I'm so disappointed with capitec bank and their customer service process, I'm a newly joint customer with capitec bank and I just wanted clarity on an email I received regarding a competition I apparently won, with all this ***** going on right now I expected them to put my concerns at is.... But one gets no response from them.

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Replies (1)
Capitec Bank
Capitec Bank's reply21 Aug 2020, 10:05
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank