ZC
Zaheer C
1 reviews | Active since Sept 2020
09 Feb 2022, 08:46
****** within Capitec Bank
******! On Friday I wanted to do a deposit at Capitec Soneike ATM to my Capitec Account, inserted the funds, the ATM counted the funds, after a short period, the ATM Stated 'Deposit Denied', expecting the funds to be made available for me to take out, Nada, Niks, Zilch. The ATM then does a reboot, I log a call to the Service Centre, was informed an investigation will commence. Monday 7 Feb I call back to follow up, was then informed that the employee Lise D Al****a decided that I shouldn't be compensated with my monies. So technically speaking, Capitec will now take my hard earned cash for themselves, not on my watch!
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Replies (1)Capitec Bank's replyOfficial
09 Feb 2022, 08:57Good day Zaheer
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply09 Feb 2022, 08:57
Official
Good day Zaheer
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
