ND
Norman D

1 reviews | Active since Jul 2011

01 Oct 2022, 07:14

******

Morning!!

What the **** are you guys doing messing up my score while I am in process of buying a house! You you debit my account for the loan installment and in July and I made a manual payment of R13 316.14 to cover the installment for August and September.

I just received an sms that my loan account is behind, how the hell because I paid for August and September already. I owe Capitec R121 203.14 and is left with R29 843.68 and never missed a payment since I had the loan account. Please fix your ****en mess, that the reason why I move from you guys, Capitec is operate like a ****a shop! Is this your way of sabotaging my credit profile now that I am almost finish and left with 4 instalments!

Norman

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Oct 2022, 11:26
Official
Good day Norman

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank