1 reviews | Active since Mar 2017

29 Jan 2020, 21:30

****** at it

I sent out money to an FNB account yesterday but I saw a message saying the transaction could not be done. Surprisingly I got an sms that the money went out and I was charged R1. I check the FNB account and no money came through. Capitec bring back my damn money!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Jan 2020, 09:27
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply30 Jan 2020, 16:15
Official
Good day Ke B
Kindly note the matter has been resolved, as per our telephone discussion. Should you have any further queries in this regard, please do not hesitate to contact us.
Kind regardsCapitec Bank