Credit where its due

I had never been as annoyed as I was with Capitec yesterday, I had initially contacted them via Social Media (Facebook Messenger). They referred me to the call centre to have the matter investigated. The call centre failed dismissably from being sent from pillar to post to being told, the issue is basically that its my own fault by a guy named Shaun. I went back to the FB messenger guys and basically said thank you for nothing.

BUT instead of giving me an attitude or ignoring me, they asked for my account details so they could assist and see what they could find. This in itself was more than the ***** hotline offered to do or even try to do.

WELL DONE TO THE SOCIAL MEDIA TEAM, YOU GUYS CLEARLY TAKE YOUR CUSTOMERS SERIOUSLY.