MK
Martine K
1 reviews | Active since Apr 2011
06 Oct 2020, 19:28
Credit where it's due!
I believe in giving credit where it is due. I have been to 2 different Capitec Branches and it still amazes me how only some significant few people will go the extra mile to help a customer. First branch stopped helping as soon as the system said, sorry. 2nd branch I met a lady called Mabatho, who has been with Capitec for over 11years. She literally went 500 extra miles to help me. And even though she thinks she didn't help much, she saved us. So here's to Mabatho at Capitec Pretoria North, Shoprite Centre. Thanks for saving us, may God Bless your career!
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Replies (1)Capitec Bank's replyOfficial
07 Oct 2020, 09:37Hi Martine
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
Capitec Bank's reply07 Oct 2020, 09:37
Official
Hi Martine
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.
Kind regards
Capitec Bank
