FR
Frans R
1 reviews | Active since Jul 2011
22 Sept 2025, 10:14
CREDIT RECORD KEEPS DECREASING
I have been trying to contact Capitec regarding my debt councelling this is ignored and my credit record keeps worsening as im being listed as non paying Capitec was notified of my debt review statur by both me and my debt councelour my credit record keeps declining because of this payments are made to Capitec according to the statements from the debt councelour i receive. There are also currently no extra funds for the increase of the debt councelling installment. Also my cell number has xhanged i will only reply via email
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Replies (5)
Capitec Bank's replyOfficial
22 Sept 2025, 10:41Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply22 Sept 2025, 10:41
Official
Good day Frans
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
FR
Frans R's updateReviewer Update
22 Sept 2025, 10:49Please note i cant be contacted by phone email only
FR
Frans R's update22 Sept 2025, 10:49
Reviewer Update
Please note i cant be contacted by phone email only
FR
Frans R's updateReviewer Update
22 Sept 2025, 13:02Reply via e mail only please
FR
Frans R's update22 Sept 2025, 13:02
Reviewer Update
Reply via e mail only please
FR
Frans R's updateReviewer Update
26 Sept 2025, 17:37The cellphone numbef Capitec is trying to contact me on is no longer in use please contact me via email as there will be no answer ***
FR
Frans R's update26 Sept 2025, 17:37
Reviewer Update
The cellphone numbef Capitec is trying to contact me on is no longer in use please contact me via email as there will be no answer ***
Capitec Bank's replyOfficial
03 Oct 2025, 08:04Hello Frans,
We regret that we were unable to resolve your matter and hope that our explanation has provided you with clarity.
Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
We regret that we were unable to resolve your matter and hope that our explanation has provided you with clarity.
Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply03 Oct 2025, 08:04
Official
Hello Frans,
We regret that we were unable to resolve your matter and hope that our explanation has provided you with clarity.
Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
We regret that we were unable to resolve your matter and hope that our explanation has provided you with clarity.
Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Capitec Bank
Best regards,