Credit rating of my bank is failing me

Item: Capitec Bank
Rating: 3
Author: Molefi M

Capitec bank' s employees are more friendly and assist as best as they can. What I do not get is that as a client I have never qualified for a loan but when I get to other banks they are offering loans and more .Is Capitec bank credit rating so strict that they let some of their into the warming hands of other banks.I considering to live it and go to a bank that offered me a loan.They trusted me despite the fact that I'm not banking with them.

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

30 Aug 2020, 06:59

Hi Molefi

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply30 Aug 2020, 06:59

Official

Molefi M's updateReviewer Update

30 Aug 2020, 16:47

Thanks for your respond ,I hope this can be review and upgrades if possible for your client's sake.

Molefi M's update30 Aug 2020, 16:47

Reviewer Update

Thanks for your respond ,I hope this can be review and upgrades if possible for your client's sake.

Capitec Bank's replyOfficial

31 Aug 2020, 11:43

Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank

Capitec Bank's reply31 Aug 2020, 11:43

Official

Good day

As discussed telephonically, I have advised accordingly.

Kind regards
Complaint Management
Capitec Bank