LB
Leeann B

1 reviews | Active since Sept 2012

25 Mar 2025, 15:39

Credit Insurance Claim

Capitec Credit insurance department is absolutely delayed and offers pathetic service to their customers, you dont get any feedback and or updates on your claim, i am still sitting with an outstanding claim from January and this reflects negatively on my credit report, yet these are services that i pay for.

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Mar 2025, 16:36
Official
Hi Leeann, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.