AJ
Arnoldj J

1 reviews | Active since Jan 2013

30 Apr 2020, 08:01

Credit insurance claim

I sent through an insurance claim for credit life on the 23rd to Capitec but i have not recieved any feedback. My salary was duped with 4k in April but no feedback from you.

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Apr 2020, 09:36
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply07 May 2020, 16:57
Official
Good day Mr Jacobs

Kindly note the matter has been resolved, as per our telephone discussion.

Capitec Bank
Complaint Management