Credit insurance claim

It is sad in South Africa that when the wheel favours the client then institutions comes with all Jagons to protect themselves. It is no surprise why one of the family took the corpse to one of the insurance company”s offices. Capitec is playing delay tactics and I’m being posted from pillar to post regarding my credit insurance claim that is supppse to be processed by “Guardrisk” the company to which they own shares in and may be conflicted. It is better to encourage my family members and friends who have funeral covers with them to watch-out as they process claims according to new rules than what is written on contract. I have been loyal to Capitec’s, have not yet defaulted on my Accounts now retrenched but they can”t even send me an acknowledgement about my claim which they should call other insurance companies to learn. Guys when you take credit with Capitec don’t be desperate, ask to get a quote for credit life insurance from a credible insurance company that underwrite their covers than take it with Capitec as they have proved to me to *********** and I’m yet to be proven wrong