CN
Chenay N
1 reviews | Active since Feb 2018
20 Jul 2020, 14:21
Credit inquiry
Called twice and both your agents couldn’t answer two simple questions!
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Replies (2)
Capitec Bank's replyOfficial
20 Jul 2020, 15:44Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Jul 2020, 15:44
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
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Chenay N's updateReviewer Update
21 Jul 2020, 09:43It’s almost 10:00... I requested a call back at 09:00...
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Chenay N's update21 Jul 2020, 09:43
Reviewer Update
It’s almost 10:00... I requested a call back at 09:00...