1 reviews | Active since Mar 2010
Credit in minutes? I don't think so!
Avoid applying for a Credit product with Capitec at all costs. After 12 days of no communication from them, I called to follow up on my telephonically approved credit card application. I was on the phone for nearly 30 minutes, largest part thereof was on hold, only to be informed that they could not verify my employer and I need to start the application from scratch and select other or self employed under the employer ( this would be a lie). Take note, my salary is paid into my Capitec account every single month, and has been for the last 5 years.
I have not seen worse service from a Financial institution in my life.
Had I not decided to follow up, I doubt I would ever get feedback. No attempt was made to contact me to assist them with employer verification.
Absolutely shocking!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
