Credit Facility Payment not working/Updating

I paid and my account didn’t update the payment. y’all need to train Agents more in terms of invoice. I I had to call in 3 times for my issues to be resolved. I spoke to 2 Agents one of them beeing Mmasello and they just left me hold for more than 10 minutes and **** that my account is still in arrears whereas I paid the account and trying to just finish the quickly. I tell my airtime is almost they just don’t even bother to try resolve instead they lie more with unnecessary explanations until my airtime was exhausted. And I called again and spoke to Didintle who also took long on hold but at the end she’s able to help me resolve my issue. I feel like she knew what she was doing as she came back told me my issue was resolved. So shout out to Didintle for not making unnecessary explanations about my invoice and sticked on making sure that she helps me Wish I can just speak to her every time i have any issue with Capitec she really is a Customer Service Champ. This 3 star rate is for Didintle, the two left is for capitec to train their Agents more.