1 reviews | Active since Jan 2017
Credit facility out of will
<p>It's puzzled me that after visiting a capital branch in Dutywa EC and after informing the consultant I don't want the credit facility as it affecTed my credit record the previous year she still activated it anyway regardless. It is unfair that banks force products on members out of their will n charge for administration and when one informs them that they did not ask for such a product they told to go to a branch stand on another long que for someone's actions.</p>
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Nandipha
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with.
Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Nandipha
I regret to learn of the problems you’ve had with this matter as well as for the manner in which your request was dealt with.
Please accept my sincere apology for any inconvenience caused.
I have sent you an SMS's as alternative method of communication as a result of not being able to reach you on your mobile number. May you please contact me urgently at your earliest convenience.
Adwena Williams
Complaint Officer
Capitec Bank
Matter resolved thank u
Matter resolved thank u
Matter resolved thank u
Matter resolved thank u
