1 reviews | Active since Dec 2011

05 Nov 2016, 14:03

Credit facility ghost haunts me!

<p>I have a credit facility with Capitec which I took 2 months ago.I drew my credit report yesterday nd to the shock of my life saw a credit facility that I settled in MAY 2016 still reflects as current with an outstanding balance and monthly installment of R4500!!***!?Do your jobs!I feel like you guys are doing this deliberately to hamper with clients affordability in order for us to only utilize Capitec Bank's credit offerings..as our affordability would be hampered with at any other institutions!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Nov 2016, 11:58
Official

I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank