SP
Suni P
1 reviews | Active since Apr 2011
12 Mar 2023, 21:55
CREDIT CHECK DONE ON MY PROFILE..... WHY?
I do not have an account with Capitec. There was a credit enquiry done on my profile and I will like to know for what and why on Saturday 11 March 2023? I did apply for a loan last year May 2022, but I was declined.
Please respond urgently. I called your call centre and I failed the security check. I do not have the means to get to a branch and I will like to know why a credit check was done on my profile.
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Capitec Bank's replyOfficial
13 Mar 2023, 06:52 Good day Suni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply13 Mar 2023, 06:52
Official
Good day Suni
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank