CREDIT CARD STILL NOT CLOSED!

I expected more from you as a bank and turn around times!

I called over a week ago to settle and close my credit card. The consultant on the phone told me within 48hrs and I will get a paid up and closed letter.

I am still waiting and my credit card looks very active to me so what are you doing?

I am trying to apply for a HP and this is causing a delay. If this takes any longer I will consult the commissioner or ombudsman for banking!!!

This just is a reminder that I will NEVER take credit from you again! Even emailing your complaints section and no one bothers to try reply!

Get this done!